Community Activity

WiFi Calling keeps self-disabling

I switched from BT to EE (mobile only) a few weeks ago and have since had problems with WiFi Calling which keeps repeatedly self-disabling, often when I switch on in the a.m. to find WiFi Calling switched off. Or someone says they can’t hear me and I...

My Roaming is blocked

I’m currently in Turkey with my wife and we are both on the all rounder sim set to Roaming pass, I’ve tried contacting EE and made a web complaint, our problem is that we have no data or calls access, I’ve tried every number possible to EE but just b...

Payment system won’t work

I can’t pay my bill, I have tried numerous times, spoke to various people on the phone but it keeps saying something went wrong, my bank informs me nothing is wrong with my card but EE says it isn’t a problem at their end, I can use my card anywhere ...

Remote buttons stopped working

The remote buttons on have suddenly stopped working..we are now stuck on one channel. Batteries etc checked. Any advice please? Thks.

JLC12 by Visitor
  • 13 Views
  • 1 replies
  • 0 Helpful

Payment system not working

I have been trying to pay my bill for several days now and keep getting an error message saying payment declined? There are funds in my account and I have contacted the bank who have stated there is no issue with my account, I have tried to pay via t...

XBox Game pass issues

Hello there,Due to the issues i have had with the WIFI during my upgrade from BT i have not activated the XBOX game pass. I have tried today and followed everything on the email, agreed to the T&Cs but it does not progress from there and there is no ...

Huwmwatts by Investigator
  • 139 Views
  • 10 replies
  • 0 Helpful

EE Perk code not

Hi,could someone help? Perk code not working online as per usual. Can’t resolve over the phone like I usually do. I have had the codes confirmed as valid over the phone. I’ve tried different plans and browser. Getting nowhere!! 

Lm86 by Investigator
  • 101 Views
  • 10 replies
  • 0 Helpful

Order

I placed a order on Saturdays for a email to say they received the order I payed a deposit which come out my bank and herd nothing since. I tried putting my order number in to track it bilut keep saying not working . If I not allowed the mobile can I...