13-06-2023 05:23 PM
I have just upgraded my son's phone to iphone 14, yesterday his phone is now reading no sim and he can't make call or text messages. I believed his number would have just transferred over as it was only an upgrade
14-06-2023 07:44 AM
Hello @eipie73.
Welcome the community.
Have you received the new device?
That's right the upgrade should just take place and services change to the SIM in use.
Katie
14-06-2023 08:17 AM
@eipie73 Have you put the SIM card in the device?
