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Two sims cards across two phones with same number , balance only shows on one

AimH8
Visitor

‎29-04-2023 12:29 PM

Hello,

I have two sim cards which are in two different phones, both have the same number. I only have one account with EE, was wondering why the balance with the allowance ( I am pay as you go and use the £5 monthly package bundle) only appears on one phone and not both?

 

Thank you 🙂

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎29-04-2023 12:40 PM

You can't have 2 SIMs with the same number. 1 must be deactivated. 

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