Transferring from bt to ee but still only got emergency calls

[Stella53]

yesterday I got a pac code and a new sim and was advised it would only take a couple of hours to get my old number transferred but as of 13:30 a full 24 hours later cannot make or receive calls any ideas anyone thank you.

[bristolian · Accepted solution]

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.