Transfer old number

[Monikaduszczak]

Hello,

I have a problem with transferring my old number to EE. I tried many times and there is still message as below:

Please make sure you enter the right phone number. It must be a UK phone number and start with 07.

The numbers are correct,  I have topped up my account and still nothing. 

Any help, please  

Thanks 

[Chris_B · Accepted solution]

@Monikaduszczak  Call customer services and verbally give them your PAC code if you have any issues using the online form. 

[Monikaduszczak]

Thank you very much, but finally gone. I tried maybe 10 times, now it's sorted 👍

[Leanne_T]

Thanks for letting us know this sorted for you @Monikaduszczak

Leanne 🙂

[Profile closed]

how did you sort it ? 🙄