21-06-2023 07:43 AM
I have transferred from Plusnet to EE, I inserted the new sim yesterday evening. Just wondering how long I have to wait before my old number is active. I provided the PAC number on the form I filled in online, it also appeared on the delivery note. Do I have to do anything else?
Solved! See the answer below or view the solution in context.
31-07-2023 11:59 AM
And of course what about those call centre teams in other countries… please don’t give the impression that your call centre team staff are ONLY located in UK or Ireland; obviously they are not
31-07-2023 12:02 PM
Please see our EE Call Centres | UK & Ireland Call Centres, Help page for more details.
Leanne.
31-07-2023 12:15 PM
Really? Perhaps ‘technically’ correct in that all calls are routed through UK and Ireland call centres, but are these calls then ‘re-routed’ to other overseas call centres?
13-09-2023 08:11 AM
Hi I transferred from o2 and it’s been over a week and my old number still isn’t working but I can txt but cannot call any one? Please help
13-09-2023 08:13 AM
Hi @Siewin02,
Welcome to the EE Community. 🙂
I'm sorry to here there has been a problem with your number transfer.
Please get in touch with Customer Care so a member of the team can check the status of your number port.
They'll be happy to help.
James