Transfer number

Sabahtahsin01
Explorer

Hi I have just set up my new sim and would like to transfer my old number to EE I have followed the steps however when I add my PAC code it says it’s incorrect when it is actually correct

please can you help me with transferring my number thanks 

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Sabahtahsin01

Thanks for coming here. 

How long ago did you get the PAC? 

Leanne 🙂

Hi it was yesterday evening --
Kind regards,

Sabah T
Leanne_T
EE Community Support Team

Thanks @Sabahtahsin01

In this case. please call us on 150 and the team will help process the transfer for you 🙂

Leanne.