30-07-2023 12:58 PM
Hi there
You were going to transfer my number from 3mobile to EE wihich did not happen
how much I need to wait
thank you
I wait a answer
Solved! See the answer below or view the solution in context.
30-07-2023 01:14 PM
@Vadimmm , I would suggest ringing customer service, as this does not seem right at all.
Is your 3mobile sim still working? If that is the case, then definitely something is wrong, if you have put your EE SIM card in the phone, have you tried rebooting your phone to see if that makes a difference?
30-07-2023 01:08 PM
Hello @Vadimmm ,
Welcome to the community,
If you did this Friday after 17.30 hours, then porting will not be done over the weekend, so should be done on Monday, if you have a problem with porting your number, I would suggest ringing customer service and they can take a look for you, as this is not customer service and we have no account access here. Good luck.
30-07-2023 01:11 PM
30-07-2023 01:14 PM
@Vadimmm , I would suggest ringing customer service, as this does not seem right at all.
Is your 3mobile sim still working? If that is the case, then definitely something is wrong, if you have put your EE SIM card in the phone, have you tried rebooting your phone to see if that makes a difference?
01-08-2023 05:20 AM
your colleagues gave me a sim with hers and told me it would happen automatically! from 3 to ee.
i tried restarting my phone but both sims work
01-08-2023 07:33 AM
Hi @Vadimmm.
If both SIMs work this would indicate a number transfer has not taken place.
Did you have your PAC code from Three?
Katie
01-08-2023 08:38 AM - last edited on 01-08-2023 09:44 AM by Katie_B
Hello. Your PAC is ******* for your Pay As You Go account **********.
Mod edit: [please don't post personal information on the community].
01-08-2023 09:44 AM
Hi @Vadimmm.
Please give our customer care team a call on 150 and provide them with this PAC code.
Katie
30-11-2023 09:25 PM
Need help how I can add my 3mobile to ee i can’t see the option
01-12-2023 07:47 AM