Swapping from another company

Phoebewhite
Explorer

‎25-01-2023 08:48 AM

I have just joined EE from Vodafone and have asked to keep my old number, about how long does it take for the swap to happen please, my bank sometimes sends OTP's to that number so I can't risk doing any banking until the swap happens. TIA

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3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎25-01-2023 08:56 AM

@Phoebewhite : It should be within 1 working day of you 1st activating your EE SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Phoebewhite
Explorer
In response to XRaySpeX

‎25-01-2023 10:15 AM

Thanks.

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XRaySpeX
EE Community Star
EE Community Star
In response to Phoebewhite

‎25-01-2023 12:38 PM

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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