Community Activity
Resolved! DPD didn’t attempt delivery and returned phone to EE
I recently switched to EE and got an iPhone contract. I paid the upfront cost and was looking forward to my new phone . I was told DPD would deliver it today however the delivery updated to dispatched and then all of a sudden said it’s being returned...
Cancel Broadband
I would like to cancel my Broadband.The reason for this is I have moved out of where I live for a few months and do not want to be billed until I move back in.
xbox game pass
hi so i was a bit of an idiot and when activating my game pass i used the wrong email and used it for one i don't have an xbox account under is there any why i can change it to my correct one as my last game pass i had from you guys i used the correc...
New to EE TV and Broadband, Now TV and TNT Sport Access Issues.
Hi,Just joined EE broadband with EE TV and taken the sports bundle for sky sports and TNT sports.Now TV is stating that I have no subscriptions and the TNT channels are giving internet connection errors.Any ideas on how I resolve these issues?Thanks
Resolved! Roaming Inclusive Extra Changed Mid-Contract – What Are My Options?
Hi all,I’m really hoping someone can help or offer advice here because I’ve been left in an absolutely awful position by EE.When I renewed my contract, one of the main reasons I stuck with EE was because of the Roam Abroad Pass included as an Inclusi...
Now TV
I have switched from BT where everything was great. I can access Sky Chanel’s but not Now TV. Now TV doesn’t recognise my email. I’ve contacted the EE technician but they can’t do anything and told me to contact Now. Now said it wasn’t their problem...
No upfront cost on contract phones
Hi, I just wondered if anyone could help me here, I’m new to EE and need a new contract phone but all of the suitable ones I’ve seen, all want at least £30 upfront. Is there any I could apply for without an upfront cost and if so, can someone please ...
VM diverting to 101 on iPhone 8
My VM is diverting to 101, which service do you require. How can I resolve this urgently?
Balance and charges
One day in March credit was £6.01, few days later it was 25p. I hadn't used text nor phone. Where did the credit go?? I text 150 to ask. Did not get appropriate reply. Cannot get through to call 150. What are you going to do about this and my lost cr...
PAYG account set up from abroad
Hi, I've recently switched from contract to PAYG as I moved out of the UK. The operator who helped me to close my contract said I should contact EE to open a payg account in the App. How do I open one there? I'm still logged in to the app, but I can'...