Sim not working

SAQI1996 · ‎28-12-2023

Hi,

my contract has finished today 28/12/23. and now my sim is not working . Any solution.

Northerner · ‎28-12-2023

Hi @SAQI1996

Unless you have cancelled your plan (served notice) then all that has ended is your minimum contract term. Your contract continues until you cancel or upgrade.

Have you tried restarting your device.

Are you in the UK.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

SAQI1996 · ‎28-12-2023

Yeah i called them to cancel last month. I am in uk right now.

Northerner · ‎28-12-2023

Hi @SAQI1996

Well if you have called and cancelled last month then it must be cancelled. What did you expect?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.