13-12-2023 03:59 PM
Hello my SIM card has not arrived it’s been over 5 days!
13-12-2023 04:25 PM
SIM's are normally sent by second-class post. What was the cause for your needing a new SIM?
Was this a lost/stolen replacement? An additional line order? Or something else?
13-12-2023 04:28 PM
I’m switching from three
13-12-2023 04:29 PM
Also it says I’d get notified about my new Sim but I haven’t got anything no delays or dispatching etc
13-12-2023 04:41 PM
Hi @Matt19952
Thanks for coming here.
You should have received an email confirming the order, once the SIM has been dispatched to Royal Mail, no further updates would be sent.
If this is not delivered in the next few working days please call us or visit an EE Store with photo ID to get this looked into.
Leanne.