Sim card

Emmstoke76
Explorer

I have my phone currently being repaired but having to use an old phone, I have put my sim card in but it keeps telling me there's no network, never had this before and not sure how to solve it!

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @Emmstoke76,

Welcome to the EE Community. 🙂

Could your old phone be locked to another network?

James

No have been with the same network for years and sim was transferred from that phone to new one when I changed last September

James_B
EE Community Manager
EE Community Manager

Hi @Emmstoke76,

Were you sent another SIM at any point when the fault with your phone was being diagnosed?

James