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Community Activity
International Calls from Abroad to UK
I bought the £3 Rest of the World add on so I can make calls from Qatar to the UK, but when I try to make calls I get a message saying I do not have enough credit to make the call. I am on the £10 Monthly Pack
Charged for simple text message
When you send a text message it can travel by iMessage, SMS, MMS, or RCS.The choice is down to your phone type, your phone settings, your carrier's policies, the policies of the carrier used by the recipient, and the type of phone the recipient uses....
Showing Some Appreciation
To some this may come across as a bit odd and is certainly unusual. But I write poems for people. It's a calling in life and after the conversation I had with one of your guides I wrote this for an Irish lady called Katy...Katy From EE I don't know i...
Home Phone Plus
I have recently converted to EE broadband, including installing 2 home phones. I have installed it all, but am having a problem with the Home Phone Plus. If I receive a call, I can hear the caller, but the caller cannot hear me, no matter what I do...
Resolved! Unable to receive 2-factor authentication SMS texts
This seems to have started just in the last couple of days - I am not receiving some SMS messages, in particular the 2-factor verification codes from my bank and credit card company. However, some other numbers have been able to send me texts.This i...
How to connect my Sky Q mini box to my new EE Internet?
Since we have the EE broadband installed, I couldn't watch my multiroom SKY TV. How to fix this
Back order when upgrading and trade in
Hi,I placed an order to upgrade my device on the EE app, and implemented a trade in. This was confirmed and i received an email on 2 May to confirm this. It said initially it would be despatched within 7 days. I have just checked the status of this a...
Can't connect to the TFL Wi-Fi in the London underground
Hello EE Community,I hope someone can help me. What am I supposed to do to connect to the London wifi Underground?If I select WiFi Extra or EE WiFi-Auto I am asked to insert:- Identity- Password- select a CA certificate (use system certificate) or (...
Apple one subscription.
Hi. I want to subscribe to the Apple one offer which includes iCloud 50Gb. I already pay for iCloud 50Gb , so do I have to cancel this before signing up for the ee one or can I cancel it after? Will I lose any files I already have backed up when I c...
Changes to tv home page
The recent changes to the tv home page are dreadful. Accessing the required section is no longer straightforward. Is it possible to revert to the previous layout?Why were these changes made? The claim that it is more streamlined is fatuous at best
