14-10-2022 09:57 AM
I requested a new sim card yesterday, a 4G in place of my 3G. Obviously I need to wait for it to arrive, however, it seems my old sim has been deactivated overnight! Is this right?
Thanks in advance.
14-10-2022 01:07 PM
Hi @Midge286
Welcome to the community.
It shouldn't activate until the new one arrives. Hopefully they new one is with you soon.
Chris
14-10-2022 01:16 PM
That's what I thought, as I've had a replacement before. However, because it's going from 3G to 4G, I imagine it isn't quite the same. Shame I wasn't informed that was the case though when arranging.
Yes, hopefully it will arrive soon.