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Community Activity
Digital Voice issues
HiRecently migrated from another isp for my fttp 500mb with digital Voice.Fttp is working great, but having issues with maintaining digital Voice.After a couple of weeks faffing, I got it sorted (registering phone etc) at it was ok, but this week cal...
AirPods with 24 month Apple Music - I can't add the Apple Music pass?
Approximately a week ago, I've added AirPods to my EE account in a 24 month deal and the 24 month bundle was the deal clincher for me. Unfortunately I received no activation the Apple Music with my package or via text/email. When I spoke to EE they a...
Help
Hi there, can someone help me on why EE is doing this..We've noticed your phone usage is high than normal, if this continues you may not be able to make calls or texts..I've already paid upto date this month on my phone bill but they've suspended me...
Contention differences between uncapped speed and capped speed
Hi,I would like to know the specific answer to a question relating to contention speed wrt mobile broadband.Background:I have a 30 day sim-only unlimited data (£38/30 day). I have my own 5G hub. This sim is speed limited to 100Mbps. I am in an area w...
Satellite Messaging
Hi Team,Do you have plans to enable satellite messaging on the EE network?I know emergency SOS is currently enabled, but more countries are now rolling out sending sms by satellite.Of course I’m talking about iPhones here after the iOS 18.5 rollout....
Pausing a connected data sim
I purchased a 12 month Connected Data SIM card some time ago and then continued to use it on a £5 a month payment basis. As Roaming is no longer free in the EU and I will be in Europe for a month, I would like to pause my renewal payment for next mon...
Resolved! Tado Heating doesn't work with new Smart Hub Pro
Hi, just got the smart hub pro which is great, but now my heating doesn't work with Tado.My tado now only shows the power light as being 'on' and the cloud and router LED are off.The new EE Smart Hub Pro only has 4 x 2.5gbps ethernet ports.From what ...
Monthly payment sim free mobile
I’ve been an EE customer for 6 months, but I’m unable to buy a phone on a monthly payment plan. Please help me.
Stuck in USA ee are rubbish!
I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do?
Auto pay as u go renewed when i did not want it to
Hi I recently topped up with 10 quid credit and it automatically renewed it self as soon as I topped up I was planning to purchase something with it can it be refunded back as credit
