Sim Card have not received

mai19
Investigator
Investigator

i have replace a pay as you go sim card order for one week ago and still have not received a delivery

11 REPLIES 11

Hi there,
I ordered a new PAYG SIM card with top up from your website on 5th September but still haven't received it. I cannot track it, please advise?

Thanks in advance

Christopher_G
EE Community Support Team

Hi @asharali110 

They usually arrive within four working days. I recommend speaking to our Mobile Care team to check what's happened with your order.

Chris