Same number on PAYG

isabella315
Visitor

I am planning to move abroad to Aus but I do not want to lose my UK number. 

1. Is it possible to keep my sim only contract going at the current rate even if it may not be frequently used?

2. Is it possible to move my sim only contract with EE onto a PAYG contract with EE? This will obviously be cheaper than paying my current rate so is preferable. 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Either!

  1. Yes, as long as you keep paying for it monthly even if you don't use. OR
  2. Yes. Before you move abroad cancel your contract by giving 30-days notice & ask for it to be moved to PAYG. While still in UK after the 30-days notice when it will be moved to PAYG make a chargeable call or text so that it may be used abroad.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Either!

  1. Yes, as long as you keep paying for it monthly even if you don't use. OR
  2. Yes. Before you move abroad cancel your contract by giving 30-days notice & ask for it to be moved to PAYG. While still in UK after the 30-days notice when it will be moved to PAYG make a chargeable call or text so that it may be used abroad.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@isabella315  If going to PAYG make sure you do a chargeable action every 2 months to keep the sim active.  Also I think you probably don’t want PAYG packs you want a traditional style PAYG.  Ie the credit is for calls/text only as packs only last 30 days and you then need to purchase a new pack. (you might want that though ) 

 If you do go PAYG once the sim has changed to a PAYG just text stop pack 150 and it’ll then be a traditional PAYG. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.