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SIM only upgrade

Jnm66
Explorer

Morning!

I've just upgraded to a SIM only plan. I know I keep my number, but received a message saying the new SIM would be sent 2nd class. I've not received anything. 

 Is this just a standard message? Will I get a new SIM or do I just transfer it from my old phone? 

Seems a simple question but I'm not clear! Would rather know than mess around with it. 

Cheers, Jan

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Jnm66  that’s a standard message you receive your tariff will change and that’s all. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

Just use your old SIM in new phone.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Fab, thank you