SIM card saying no signal

[Rubyaston]

I just got a new phone and my put my ee SIM card into it and it’s saying no service but when I put it back in my other phone it works

[Leanne_T]

Hi @Rubyaston

Thanks for coming here. 

Did you purchase the phone from EE? 

Is the SIM card a new SIM card as part of an upgrade or the one you had with us already? 

Leanne 🙂