SIM card not working

Paoliver65 · ‎13-08-2023

Hi, my SIM card has stopped working this morning, have tried it in another phone and still doesn’t work, am finding it impossible to contact EE as I can neither call or message, can somebody from EE please help!

Chris_B · ‎13-08-2023

@Paoliver65 if you need a replacement Sim card you can go to an EE store with in date photo ID to make this request or you need to call customer services to make this request, from a none EE phone you can use this number 0800 9566000

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎13-08-2023

@Paoliver65 if you need a replacement Sim card you can go to an EE store with in date photo ID to make this request or you need to call customer services to make this request, from a none EE phone you can use this number 0800 9566000

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Echo1997_ · ‎19-09-2023

Same issue I’m having very random can’t even call customer service on 150

Katie_B · ‎19-09-2023

Hello @Echo1997_.

Welcome to the community.

Does your phone show signal?

Katie