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SIM card not working

Mkas
Investigator
Investigator

‎19-01-2025 04:13 PM - last edited on ‎20-01-2025 08:47 AM by

No I have used my sim with my new phone in uk 1 day but when I got eSIM I try to access my phone massage in ee but can’t access the sim 

0 Helpful
2 REPLIES 2
Michael_D
EE Community Support Team

‎21-10-2024 08:42 AM

Hi @Ibraima 

Welcome to the community.

Can you give me a bit more information about your SIM? Is it a brand new one, a new SIM for an upgrade or a replacement SIM for an existing number?

Michael

Northerner
EE Community Star
EE Community Star

‎19-01-2025 07:15 PM

@Mkas wrote:

No I have used my sim with my new phone in uk 1 day but when I got eSIM I try to access my phone massage in ee but can’t access the sim 

Hi @Mkas 

Are you in the UK and if not was the sim/esim activated in the UK.

Thanks 



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