SIM card not working in new iPhone 14

[fbutterley39]

Help! Received my new iPhone 14 today, I've inserted my existing SIM card and it's not working in the new phone, and will no longer work in the old phone?! What do I do.

Been on hold to 150 tech team for over 30 minutes now..

[Jon_K]

Hi @fbutterley39.

Did you manage to get through to our Tech Team?

Jon

[owen_lowndes]

I am currently suffering the exact same issue. Did you ever find a resolution? 

[Leanne_T]

Hi @owen_lowndes 

Have you upgraded? 

If so, are you using a new SIM card or the same SIM from your old phone? 

Leanne 🙂