Sim card

Kayb123
Visitor

I phoned up ee because my son wasn't working for my data on my phone so they said they would send me another sim out my which was Saturday I haven't received my sim card yet and now I can't make calls or text either it says sim not provisioned  for voice I've had a problem with my data since last week and now my calls I pay £90 a month and now I can't make calls and texts as well as not being able to use my data 

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @Kayb123,

Welcome to the EE Community. 🙂

Please allow 2-5 working days for your new SIM to arrive.

Was your SIM disconnected when the replacement was ordered on Saturday?

James