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Re: phone keep saying you have dialled an incorrect number

rhian-williams
Explorer

yes but keeps saying i’ve dialed an incorrect number when it’s not. my old number has changed over to my ee phone. could this be the problem 

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @rhian-williams,

Welcome to the EE Community. 🙂

Are callers hearing this message when calling you, or are you hearing it yourself when making an outbound call?

James

it won’t let me ring out

Sent from my iPhone
James_B
EE Community Manager
EE Community Manager

Have you restarted your phone since your number transfer completed @rhian-williams?

James