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SIM Card

Brandonbarrett2
Visitor

‎14-01-2025 04:34 PM - last edited on ‎14-01-2025 04:39 PM by

Hi it saying on my EE account regarding a SIM card, I haven’t received a SIM card, I was trying to order one today on my account and it won’t let me. Can someone look into this please. Thanks, Janet.

Mod edit - Full name removed

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎14-01-2025 04:47 PM

How doesn't it not let you? What happens when you try? Any error msg?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Peter_W
EE Community Support Team

‎14-01-2025 06:42 PM

Hey there @Brandonbarrett2.

Thanks for reaching out to us here on the Community 😊

What exactly is it saying on your account, please feel free to upload a screenshot if you'd like. 

Also do you have a SIM with us already and want to order a second line, or do you have a different service and want to add mobile too?
Peter