Replacement Sim not activating

oneeyedfishman
Visitor

Hi, I ordered a replacement SIM card as my old one failed, i put the replacement one in my phone yesterday and it’s still not activated, on the letter i received with the sim it said that i don’t need to do anything to activate it and it should work straight away. Anyone know what i should do?

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @oneeyedfishman 

Thanks for coming here. 

If the SIM card is not registered, please call us from any other phone on 0800 956 6000 and the team will be happy to help 🙂

Leanne.