I recently went to your Skegness store whilst on holiday to request a replacement SIM card as I now have a portablr mobile router that requires a standard SIM rather than the nano I now have in my mobile phone.
The male assistant there told me that EE only supply nano sims and that I would need to go elsewhere like a phone accessory shop or Amazon to buy a sim adapter and he further said that no one uses standard sized sim cards now. This is a brand new portable router. He asked me what make, I told him Avtex and he said he had never heard of them and treated me as if I had two heads.
I am certain that when I set up my account a couple of years ago, I was sent a multi sized sim to punch out the right size required?
