I am afraid that I am very unhappy about EE's customer service. I tried Harlow branch for a new sim and I was redirected to the store where I 1st started my contract, Bishops Storford. But I got there thinking that I would be able to find a solution to the problem, I was treated very rudely by the manager who repeatedly said I ought to "go home" and come back when I was less frustrated! I was so angry with the complete ineptitude of the manager that I am still toying with the idea of sharing my experience with EE with my 2k followers on Twitter! All I want is a new sim so that I can receive incoming calls which I still can't do. Can EE help me get a new sim for my contract? my number is xxxxxxxxxxx
[Mod edit: Please do not post phone numbers on the public board. Thanks!]
