18-04-2023 12:58 AM
Hi all! Upon my last trip to the UK, I purchased an EE SIM card from one of the machines at the airport. I still have it. Could I put it back into my phone and reactivate it when I get back into the UK? If so, how do I do that? I appreciate any guidance! Cheers!
Solved! See the answer below or view the solution in context.
18-04-2023 02:03 AM - edited 18-04-2023 02:11 AM
@entangledhere wrote - I purchased an EE SIM card from one of the machines at the airport.
You bought an EE Sim Card from a Machine?, ......wonderful stuff this Ai, did the Machine tell you about the Terms and Conditions when buying the Sim Card? No, ok, let me check,
Ok, and the Computer says..... maybe, how long ago did the, Machine, Sell you the Sim Card and you topped it up to use it? if it was less than six months ago, and we are assuming the Machine Sold you a PAYGO Sim Card then there is a good chance that the Sim Card will still be active upon originally using it and a recent Payable Credit Top Up (that's Machine Talk for did you actually use it and or put some money on it) if its more than Six Months ago, then there's a good chance the Phone Number is already or about to go into Hibernation and possibly cannot be Retrieved (that's more Machine Talk about its probably not going to Work Anymore), probably best bet is if your hovering around the 6 Month thing, is to ring EE Customer Services and ask for a current update on the Sims Active Status. (+44 7953 966 250)
18-04-2023 02:03 AM - edited 18-04-2023 02:11 AM
@entangledhere wrote - I purchased an EE SIM card from one of the machines at the airport.
You bought an EE Sim Card from a Machine?, ......wonderful stuff this Ai, did the Machine tell you about the Terms and Conditions when buying the Sim Card? No, ok, let me check,
Ok, and the Computer says..... maybe, how long ago did the, Machine, Sell you the Sim Card and you topped it up to use it? if it was less than six months ago, and we are assuming the Machine Sold you a PAYGO Sim Card then there is a good chance that the Sim Card will still be active upon originally using it and a recent Payable Credit Top Up (that's Machine Talk for did you actually use it and or put some money on it) if its more than Six Months ago, then there's a good chance the Phone Number is already or about to go into Hibernation and possibly cannot be Retrieved (that's more Machine Talk about its probably not going to Work Anymore), probably best bet is if your hovering around the 6 Month thing, is to ring EE Customer Services and ask for a current update on the Sims Active Status. (+44 7953 966 250)
18-04-2023 02:12 AM
You're the best! Thank you! You are much more helpful than the machine, who probably felt used by my hasty rushing off after I got what I wanted! 😂 I really appreciate your search of the Terms & Conditions! It's been 8 months since my encounter with the machine, so it sounds as though the number is probably no longer available. This is how the machine assures that I shall return........
18-04-2023 02:22 AM - edited 18-04-2023 02:23 AM
8 Months !!, your probably going to be 'Out of Luck, but could be worth a Call, you never know. 😉
9 Months or more, then there's a good chance the Machine could have had Baby Machines and there wondering hopelessly all over the Airport by now, good luck with your Quest. 🙂
20-04-2023 12:37 AM
I'll make that call! Thank you! 🤗