Re: how Long does it take for a sim to start working when you keep your old numb
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‎09-04-2024 07:01 PM
Its been more than 24 hours since i apply for my sim to keep the number.I badly needed the bank otp
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‎09-04-2024 07:24 PM
@MarissaSulat : It takes 1 working day from when you activate your EE SIM.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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‎09-04-2024 07:30 PM
When you first insert your EE SIM and connect it to the network, your PAC is submitted.
Assuming that is before approx 5pm on a working weekday, your port-in will then complete the following working day. If it is after approx 5pm or on a weekend, add an extra working day to the timescales.
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‎09-04-2024 07:32 PM
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‎09-04-2024 07:44 PM
When exactly did you submit your PAC?
EE-CS on 150 have access to your individual account and can advise on your specific port-in.
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‎09-04-2024 07:45 PM
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‎10-04-2024 07:52 AM
It's usually the next working day, @MarissaSulat. But it can take up until midnight. If you restart your phone this morning, has your number changed?
Chris

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