Transferring from one sim to to a new eSIM while keeping number

[Davidjohngarner]

Iv changed handsets & my eSIM as deleted how can I get it back 

[Rach_H · Accepted solution]

Hi @Davidjohngarner,

Welcome to the Community!

If your eSIM hasn't been transferred then you'll need to pop into your local EE store with some photo ID, or give our team a call, and they will be able to get a replacement eSIM sorted for you.