The EE Community

problem

Hi, I have a question about my EE account, I have a problem logging in and seeing details in the application and on the website?

Inclusive HD with EE TV sport packages

If you’re an EE TV customer with EE Broadband, you can now get HD included as part of our sports channels packages. This would have previously been charged an extra £6 for the HD addon.For existing customers, you’ll need to flex to the new version of...

BT EETV and EE EETV

Can remove this post now 

How can i change my delivery adress

Bill

I’ve been trying to pay my Bill for a week now and it isn’t loading for me to do so. I’ve tried and tried. Has anyone else had this issue? 

Upgrade Problems

I've been trying to upgrade as I have a message saying " YOU CAN UPGRADE FOR FREE"  I'm on a NO Frills Sim 25g Tarrif. (Old BT) I've no problem changing to a newer EE tariff with a phone. However when I pick a phone it says " it looks like there are ...

Shocking service

So I've had a fault with my ee broadband... Narrowed it down to faulty mastersocket in the house. Ee booked 5 engineers over 2weeks and non have come out. Either cancelled by ee or openreach with zero notification. Shocking customer service literally...

Daisy chain EE Smart wifi Plus extenders

Does anyone know how to daisy chain EE Smart wifi Plus extenders?I’m trying to extend our wifi coverage to the summerhouse at the far end of the garden. I’ve positioned one extender in the kitchen window and that is working fine, pale blue light and ...

BT remotes with voice control

There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...