Locked sim

[Sophia01]

My sim is locked I am currently in Portugal so I can’t make phone calls or receive them 

[Sophia01]

So do I 

[Leanne_T]

Hi @Sophia01 

Thanks for coming back here. 

Do you need the PUK code to unlock the SIM after entering the PIN incorrectly, or an unlocking code to use another network SIM card? 

Leanne 🙂