Re: Live chat

usmanswb92
Visitor

Hi how are you doing

i just lost my phone now i need to block my sim and send last data sim usage 

1 SOLUTION

Accepted Solutions
Peter_W
EE Community Support Team

Welcome to the Community, @usmanswb92 

This is something our team will absolutely be able to sort for you, so if you have access to another phone like a landline or friend / family member's phone, you can call on 07953 966 150.

Alternatively you can visit one of our retail stores for a free on the day SIM replacement, and they can help connect you to our team for the proof of usage request, too.

You would just need a valid passport or UK driving licence to pass account security. 

Peter

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1 REPLY 1
Peter_W
EE Community Support Team

Welcome to the Community, @usmanswb92 

This is something our team will absolutely be able to sort for you, so if you have access to another phone like a landline or friend / family member's phone, you can call on 07953 966 150.

Alternatively you can visit one of our retail stores for a free on the day SIM replacement, and they can help connect you to our team for the proof of usage request, too.

You would just need a valid passport or UK driving licence to pass account security. 

Peter