Re: Internet not working

Daler2
Visitor

‎06-06-2024 09:24 PM - last edited on ‎06-06-2024 10:43 PM by EE Community Moderator

Hello, My phone is broken and I put my ee SIM card on another phone and My Internet does not work at all, please help me, Thank you 

 

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

0 Helpful
2 REPLIES 2
James_B
EE Community Manager
EE Community Manager

‎07-06-2024 07:44 AM

Hi @Daler2,

Welcome to the EE Community. 🙂

Can you make calls and send texts?

Was the replacement phone you're using previously used on another network?

James

XRaySpeX
EE Community Star
EE Community Star

‎07-06-2024 11:26 PM

@Daler2 : Can you make calls & send texts?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP