Puk number

busssyfash_22
Visitor
  1. Hello,I need to unlock my sim.I need my PUK number.I am using another phone.how do I go about it
1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @busssyfash_22 ,

Welcome to the community,

If you log into your account, either via the My EE App or online, you will find the PUK code, otherwise ring customer service they will supply it. 

Here is the free number:

https://ee.co.uk/contact-ee/account-billing/mobile

 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

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2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @busssyfash_22 ,

Welcome to the community,

If you log into your account, either via the My EE App or online, you will find the PUK code, otherwise ring customer service they will supply it. 

Here is the free number:

https://ee.co.uk/contact-ee/account-billing/mobile

 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Menu > Account Settings > Unlock your SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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