Ported number from 3 to ee no incoming sms

Fluffybunny2026 · ‎10-09-2026

Hi

I transferred my number from 3 to ee it said it was successful but I don’t seem to be able to receive incoming text messages is they anyway this could be fixed without me calling ee as I’m not very good at talking to people on the phone.

Christopher_G · ‎10-09-2026

Hi @Fluffybunny2026

Welcome to the community.

A number port from one network to another usually goes through the next working day. If today is your port day, it could be that you're experiencing split service. This means you'll be able to make calls and send texts from one SIM, and receive them on the other. It usually only lasts a short time before it fixes itself.

If the port hasn't gone through by tomorrow morning, I recommend speaking with our customer support team so that they can check everything from our side for you.

Chris

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Northerner · ‎10-09-2026

Hi @Fluffybunny2026

What phone do you have?

Is the message centre number +447958879879

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Fluffybunny2026 · ‎10-09-2026

Hi

I have pixel 10a and I just looked the message centre number is the one you
mentioned

XRaySpeX · ‎10-09-2026

@Northerner : Msg. Centre is not used incoming, only outgoing.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Christopher_G · ‎10-09-2026

Hi @Fluffybunny2026

Welcome to the community.

A number port from one network to another usually goes through the next working day. If today is your port day, it could be that you're experiencing split service. This means you'll be able to make calls and send texts from one SIM, and receive them on the other. It usually only lasts a short time before it fixes itself.

If the port hasn't gone through by tomorrow morning, I recommend speaking with our customer support team so that they can check everything from our side for you.

Chris