Is anybody else experiencing poor customer service from BT/EE and feel like they are being fobbed off at every opportunity?
Has anybody managed to successfully register a formal complaint in the last four weeks?
Are you experiencing wait times of over an hour and/or having to deal with rude and dismissive representatives when you are finally connected.
Does anybody else feel that the “service” provided to customers requiring help and in your experience is unacceptable?
I am astonished and bitterly disappointed at the way this business is conducting customer relations. Has anybody been charged a termination fee when they have chosen to get a better provider because EE/BT are simply not good enough?
Will OFCOM please intervene and hold this business to account for their appalling service? Please?
