Phone number held on phone differs from number ported from BT

LTA
Visitor

‎14-12-2023 06:46 PM

After switching from BT mobile to EE & porting my BT number , the information held on the phone under SETTINGS /About phone shows the original EE number shows in the field PHONE number (sim slot 1). No satisfactory explanation or solution was offered by EE technical support other than to switch off & switch on!

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XRaySpeX
EE Community Star
EE Community Star

‎14-12-2023 07:46 PM

It doesn't matter as long you can make & receive calls/texts from/to the no. you expect.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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