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Phone not working

Ojbloke
Visitor

Just bought a new phone with ee, I got a text to say my number has transferred across, and now neither my old or new phone are allowing me to call or text anyone. My ee also isn't recognising my number as an ee account number.

Any ideas as I'm very stuck and have no way of being contacted or contacting someone else at the moment. 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Ojbloke  Have you restarted the new device? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.