Phone can’t make or receive calls

[ekangadean1]

I switched with a PAC to EE. Every number I call is incorrect . I got a text earlier saying my phone has switched successfully. I even restarted my phone for things to refresh. I can’t receive or make calls. Please help

[ekangadean1]

Okay. I will follow these steps @Leanne_T 

[ekangadean1]

The number that was there before I switched FaceTime and messages on is the number I want to switch to, which is correct

after switching off and turning back on the same number I want to stay with is shown

i still can’t make calls

[Christopher_G]

Thanks for trying, @ekangadean1

I would suggest speaking to our technical support team so that they can look into this further for you.

Let us know what happens.

Chris

[ekangadean1]

ok