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Community Activity
Phone number
Hello, I transferred my phone number over to a different phone and then realised that phone wasn’t working properly so then swapped my SIM card back to my original phone, however I didn’t transfer my number back to my original phone when swapping bac...
Resolved! Unlocking a device
Hi everyone - I have a Samsung device that is locked. I started the unlocking process by pressing *#06# to find my IMEI number which I then verified on the form. I was then taken to a screen which gave me my unlock code which I was told to keep h...
Resolved! Can not link broadband account
I have recently switched over to EE broadband from sky. I already have an ee mobile account. I have been trying to link the broadband to my account but it will not work. I have received emails saying “check out your bill by logging into to your on...
Resolved! Porn
Hello , I can’t open videos porn , what can I do ?
Resolved! Homebrew Smart Hub Pro upgrades from Smart Hub Plus - will it work?
HiyaI can now get full fibre to my home and want to order one of EE's FTTP packages. We're currently running the whole house off a EE 5G Home 'Broadband' router - quite successfully as it happens - but it tops out at around 150Mbps. Fast enough for m...
It's unbelievable that we have to pay for roaming in Europe.
I just can't believe we have to pay to use our data in Spain now. I was paying 10 pounds with my old phone company and I was able to use it anywhere in Europe and now.. paying the amount I pay with EE..and can't use it? 廊 Embarrassing company this on...
Resolved! Add remove number
I need to remove and add numbers to my account
Sim card
I have recieved a new sim card and put it in my phone. Did not realise that old sim was needed to activate this. Old sim car dcame out quite quick when taking out and is now lost. How do i activate this
Fibre service has been down for 10days, 5 engr visits, BT/EE refusing to help me
Hi, can anyone help or offer any advice please.I'm an old BT fibre customer, migrated to EE. I have a fibre package with 500mb down, 73mb up (that's what I'm paying for).11 days ago my service died overnight, no PON on the ONT. Since then 'BT' have s...
New to EE - Channel 4 question
Hi, I'm new to EE TV and finding my way around the service. One thing I've found that I can't work out is with Channel 4's on demand service. Watching a series and it doesn't autoplay the next episode - am I missing something or does EE not do this? ...
