Pac

Jde78
Explorer

How do i get a pac code through ‘my ee’?

when i go to account settings, leave ee, it says that i need to contact account holder to get it....i am the account holder

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @Jde78,

Welcome to the EE Community. 🙂

It sounds like you have registered for My EE as a user, rather than the bill payer. You can update this in My EE by going to Menu > Account settings > Manage numbers

Hope this helps.

James

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3 REPLIES 3
MozzaSec
Prodigious Contributor
Prodigious Contributor

@Jde78 

 

Why not just text PAC to 65075 from your phone, if you get an error then you will need to contact customer servicess

Because ive lost my phone, i’m out of contract, the phone was old and ee home signal has been unbearable recently

James_B
EE Community Manager
EE Community Manager

Hi @Jde78,

Welcome to the EE Community. 🙂

It sounds like you have registered for My EE as a user, rather than the bill payer. You can update this in My EE by going to Menu > Account settings > Manage numbers

Hope this helps.

James