cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PUK CODE that my some car is not working

keyvanjafari19
Investigator
Investigator
  • I can’t receive not phone call or a sms that’s why I’m stick and I can’t find my PUK CODE to activate my SIM card again
1 SOLUTION

Accepted Solutions
Linzi_H
EE Community Support Team

Hi @keyvanjafari19 

I know it's frustrating when things aren't working as expected, and we'll always do our best to help out here. 

You are welcome to follow the steps to unblock your phone with a PUK code if your device is currently asking for one. 

If you are unable to find this for any reason or log into your main online account, then please contact us directly so we can assist further.

Linzi 

View solution in original post

8 REPLIES 8
keyvanjafari19
Investigator
Investigator

I can’t even receive or SMS ata ll too 

XRaySpeX
EE Community Star
EE Community Star

@keyvanjafari19 : You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Home > Plans & Subs > Unlock your SIM / eSIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I said my EE SIM card is not working at all that I can’t even receive a SMS
or a Phone call as it keeps asking for PUK CODE I’ve tried while a lot of
different ways to get it but I couldn’t
NOW I CANT Make no phone calls and I can’t even send message
I have loged into EE Browser 100 times and also logged into EE APP MANY
TIMES but I wasn’t able to get that PUK code to activate my sims card 

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

keyvanjafari19
Investigator
Investigator

My SIM card still is. Or active yet tho 

keyvanjafari19
Investigator
Investigator

I can’t really find this really help full as I need more proper  oil my

@keyvanjafari19 : My post was addressing the OP's queries. As you haven't even stated your issues, it's unlikely to answer yours.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Linzi_H
EE Community Support Team

Hi @keyvanjafari19 

I know it's frustrating when things aren't working as expected, and we'll always do our best to help out here. 

You are welcome to follow the steps to unblock your phone with a PUK code if your device is currently asking for one. 

If you are unable to find this for any reason or log into your main online account, then please contact us directly so we can assist further.

Linzi 

Just to add to what has already been written, if you need to call customer service, you can do this either via another phone or by using Skype for free, see my signature.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.