26-09-2024 05:29 AM
Hi. When I tried to use the iPhone 16 quick transfer to transfer my PAYG eSIM from my old iPhone, I get the error "Your SIM is Not Supported. This phone number can't be transferred because your account is ineligible."
I am currently stationed overseas as well so would prefer not to have to call the hotline. Please advise.
Solved! See the answer below or view the solution in context.
26-09-2024 11:30 AM
Thank you for the clarification, @Michael_D and the others for all your help. It looks like I will have to stick with my old phone first until I have everything settled.
Thank you all. Cheers.
26-09-2024 10:04 PM
You are welcome @Peadan , glad we were able to help.