PAC code request

Icu2con · ‎22-11-2024

Hi I have requested my PAC code couple of times and haven't received anything

Ali_A · ‎23-11-2024

Hi @Icu2con

You can visit the link below for self-service options, including PAC code to take your number.
https://ee.co.uk/help/help-new/managing-and-using-my-account/leaving-ee/how-do-i-cancel-my-contract-...

However, if you are still not receiving it you'll need to give our disconnections team a call, on 150 from your EE phone or Contact Us | Help & Support - EE, who can issue your PAC code, and also see what they can do to keep you staying with EE.

Ali

View solution in original post

XRaySpeX · ‎22-11-2024

How have you requested it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Ali_A · ‎23-11-2024

Hi @Icu2con

You can visit the link below for self-service options, including PAC code to take your number.
https://ee.co.uk/help/help-new/managing-and-using-my-account/leaving-ee/how-do-i-cancel-my-contract-...

However, if you are still not receiving it you'll need to give our disconnections team a call, on 150 from your EE phone or Contact Us | Help & Support - EE, who can issue your PAC code, and also see what they can do to keep you staying with EE.

Ali