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PAC code Transfer

Caitlinmcewan
Visitor

‎01-03-2023 09:49 PM

I started my EE contract on Saturday - and got my pac code on Saturday. My number has still not transferred from my old Vodaphone sim to my new EE sim. Is it normal for it to take this long? 

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎01-03-2023 09:58 PM

@Caitlinmcewan  Number ports do not happen over the weekend.  Your port should be been started today as it takes up to  24 hours to port across.  If it’s not done by tomorrow give customer services a call.  But do try restarting the device a few times. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team
In response to Chris_B

‎02-03-2023 08:13 AM - edited ‎02-03-2023 08:14 AM

Morning @Caitlinmcewan 

Thanks for coming here. 

Please give us a call today on 150, and the team will check the number transfer for you and let you know when this will be completed 🙂

Leanne.

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