PAC Code

Millydog
Explorer

I am getting a Debt Relief Order which will include my phone, I need a PAC code to move my number to another phone, I also have a apple watch on my account I can’t afford to pay off any termination fees.

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Millydog  You only need a PAC to change networks not a different phone and EE don’t have to provide a PAC if you owe on your account. 

   You need to speak with customer support and explain your situation as this doesn’t get you out of any current contract free of charge.  You’re under contract and that contract might be extended at a lower monthly fee with reduced services.  

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Millydog  You only need a PAC to change networks not a different phone and EE don’t have to provide a PAC if you owe on your account. 

   You need to speak with customer support and explain your situation as this doesn’t get you out of any current contract free of charge.  You’re under contract and that contract might be extended at a lower monthly fee with reduced services.  

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

@Millydog : To move your no. to another phone you don't use a PAC. That's for moving between networks, not between phone. You simply move your SIM to the other phone.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Will do, thank you