20-10-2026 08:26 PM
I am getting a Debt Relief Order which will include my phone, I need a PAC code to move my number to another phone, I also have a apple watch on my account I can’t afford to pay off any termination fees.
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20-10-2026 08:37 PM - edited 20-10-2026 08:39 PM
@Millydog You only need a PAC to change networks not a different phone and EE don’t have to provide a PAC if you owe on your account.
You need to speak with customer support and explain your situation as this doesn’t get you out of any current contract free of charge. You’re under contract and that contract might be extended at a lower monthly fee with reduced services.
20-10-2026 08:37 PM - edited 20-10-2026 08:39 PM
@Millydog You only need a PAC to change networks not a different phone and EE don’t have to provide a PAC if you owe on your account.
You need to speak with customer support and explain your situation as this doesn’t get you out of any current contract free of charge. You’re under contract and that contract might be extended at a lower monthly fee with reduced services.
20-10-2026 09:17 PM
@Millydog : To move your no. to another phone you don't use a PAC. That's for moving between networks, not between phone. You simply move your SIM to the other phone.
20-10-2026 09:18 PM
Will do, thank you