Community Activity

Resolved! Slow Dispatch of new phone

I was in store last Thursday morning where we upgraded my mums phone. It’s the IPhone 14 128gb in white I believe. We were told we would likely receive it Friday as it was early enough in the day but if not we’d get it Saturday. But it hasn’t come an...

Hwa_Star by Explorer
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  • 3 replies
  • 2 Helpful

Showing Some Appreciation

To some this may come across as a bit odd and is certainly unusual. But I write poems for people. It's a calling in life and after the conversation I had with one of your guides I wrote this for an Irish lady called Katy...Katy From EE I don't know i...

Upgrade from Legacy FTTC to New EE Full Fibre

I recently upgraded my legacy EE Fibre Plus plan (FTTC 80 Meg) to New EE Full Fibre 150 (FTTP 150 Meg), but could just as well have been any Full Fibre up to at least 1 Gig. It all went smoothly as to be hoped & expected. In early Dec. 2024 I ordered...

XRaySpeX_0-1737136628513.jpeg
XRaySpeX by EE Community Star
  • 2509 Views
  • 69 replies
  • 39 Helpful

Resolved! Samsung s25, galaxy pro 5 watch, inclusive plan but not roaming

Hi. I have a galaxy pro 5 watch and a Samsung s25 phone. I switched to ee from sky as sky don't offer watch plans. I'm paying for a contract which includes data plan for watch. Im in Spain and have roaming active, with no cap, on phone but if I try t...

Mlee5 by Explorer
  • 33 Views
  • 3 replies
  • 2 Helpful

Mobile Calling not working in Australia?

I upgraded to the sim plan I had on my Samsung phone to "Full Works SIM" which is £53 per month, as I was promised it would work for calls and data in Australia.I have arrived now in Australia, and haven't been able to make a single phone call all da...

Allon1us by Investigator
  • 45 Views
  • 8 replies
  • 2 Helpful

Full fibre Installation - socket move?

Hi, I'm looking at upgrading to full fibre, which will obviously require an engineer visit. What I want to know is, and I can't find the answer on here, will the openreach engineer install the new full fibre socket in a different room for us? Our exi...

Keeping my EENumber on new contract

Hi there, I have just started on a new EE contract with a new iPhone, but have an old £10 monthly sim, I want to use my old number ie **********. Not the new one and then cancel my old contract. How is it best to go about this please?!   [mod edit: p...